Privacy Policy
Here is how Officer Plumbers treats the details you pass on when you ring, write or fill in our online form.
Email: info@officerplumbers.com.au
What we collect
Only what you decide to send. That is normally a name, a number to ring, an email, the suburb or street, and a description or pictures of the plumbing fault.
How we use it
We use it to reply to you, arrange a visit, prepare a price or quote, carry out the work, issue invoices and compliance certificates, and handle any warranty follow-up. Compliance certificates are lodged with the Victorian regulator as the law requires.
Who we share it with
Your details are never sold, traded or handed to marketers. They go to others only where needed to do the job, such as with the regulator for certificates, with South East Water for connections, with a supplier for warranty claims, or where the law requires it.
Storage and access
Messages and job records are kept in secure email and business systems. Email info@officerplumbers.com.au if you would like a copy of what is on file, want something fixed, or want it erased where no law makes us hold onto it.
Website data
This site may use basic cookies and analytics to understand visits in general. Form submissions are stored so we can respond and are not used for marketing lists.